1Who we are
CGTech Rendering LLC ("CGTech Rendering", "we", "us") is a 3D visualization studio providing architectural rendering, 3D floor plans, furniture and product CGI, animation and AR-ready 3D models. We are based at 2923 Millstream CT, Dickinson, TX 77539, USA.
This policy explains what happens to your information when you browse cgtechrendering.com, request a quote, contact us by email, phone or WhatsApp, or become a client. We are responsible for the personal information described here.
2Information we collect
Information you give us
- Contact details such as your name, email address, phone number, company name and country, when you fill in a quote or contact form or message us.
- Project information such as the project type, your message, deadlines, budget and any sketches, drawings, CAD or BIM files, 3D models, photos or reference images you send.
- Billing details such as billing name, address and payment records when you become a client. Card or bank details are handled by the payment provider or bank you use; we do not store full card numbers.
- Feedback and correspondence, including revision comments and any review you choose to leave.
Information collected automatically
- Usage data such as pages visited, time on page, referring website, approximate location (city or country), device and browser type, collected through Google Analytics when you allow analytics cookies.
- Security data such as IP address and request details, recorded by our firewall and spam protection to keep the site safe.
3How we use your information
We only use personal information when we have a reason to. The table below shows what we use, why, and the legal basis for doing so where laws such as the GDPR apply.
| Purpose | What this involves |
|---|---|
| Replying to enquiries | Reviewing your request, asking questions and sending a scope, timeline and quote. Basis: steps before a contract, legitimate interests. |
| Delivering your project | Building models, sharing previews, handling revisions, delivering final files and supporting you afterwards. Basis: performance of a contract. |
| Billing and records | Issuing invoices, taking deposits and keeping tax and accounting records. Basis: contract, legal obligation. |
| Improving the website | Understanding which pages are useful and fixing problems. Basis: consent for analytics cookies. |
| Keeping the site secure | Blocking spam, bots and malicious traffic. Basis: legitimate interests. |
| Occasional updates | Sending news or offers only if you have agreed to receive them. You can unsubscribe at any time. Basis: consent. |
We do not use your information for automated decision-making or profiling that has legal or similar effects on you.
4Your project files
- Files you share are accessed only by the team members and contractors working on your project.
- We never sell, publish or reuse your drawings, models or unreleased designs for other clients.
- We only show finished visuals in our portfolio or on social media when your agreement allows it or you give us permission. Just tell us if a project must stay private.
- We are happy to sign a non-disclosure agreement (NDA) before you send sensitive files.
5When we share information
We do not sell or rent personal information, and we do not share it for cross-context behavioural advertising. We share it only with:
- Our team and trusted contractors who need it to deliver your project and are bound by confidentiality.
- Service providers that run parts of our business for us, such as website hosting, email delivery, Google Analytics, Google reCAPTCHA spam protection, file-transfer services (for example Google Drive, Dropbox or WeTransfer), messaging apps you choose to use with us such as WhatsApp, and payment providers or banks.
- Authorities or professional advisers when the law requires it, or to protect our rights, our clients or the public.
- A new owner if our business is ever sold or merged, in which case this policy will continue to protect your information.
6Cookies and analytics
Cookies are small files saved by your browser. We keep their use to a minimum and ask for your consent before setting any that are not strictly necessary.
| Type | What it does |
|---|---|
| Strictly necessary | Remembers your cookie choices, keeps forms working and protects the site from spam and attacks. These cannot be switched off. |
| Analytics | Google Analytics tells us how visitors use the site in aggregate. Only set if you accept analytics cookies. |
| Embedded content | Google Maps and 3D viewers on our pages may set their own cookies when they load. Their providers' privacy policies apply. |
You can change your choice at any time using the cookie banner, or block and delete cookies in your browser settings. To opt out of Google Analytics on every website, you can install the Google Analytics opt-out add-on.
7How we protect your data
We use practical technical and organisational safeguards to protect personal information and project files, including:
- Encrypted HTTPS connections across the whole website.
- A website firewall, login protection and spam filtering.
- Access to client files limited to the people working on your project.
- Password-protected accounts and secure file-sharing links for project assets.
- Regular software updates and website backups.
No online system can be guaranteed to be completely secure. If we become aware of a data breach that affects you, we will tell you and the relevant authorities where the law requires us to.
8How long we keep it
We keep information only for as long as we need it for the reasons above, then delete or anonymise it.
| Information | How long we keep it |
|---|---|
| Enquiries that do not become projects | Up to 24 months after our last contact. |
| Project files and working assets | For the project and a reasonable period afterwards so we can handle revisions or re-exports, unless you ask us to delete them sooner. |
| Invoices and accounting records | As long as tax and accounting laws require, typically up to 7 years. |
| Website analytics | Up to 14 months in Google Analytics. |
| Security logs | Short periods, usually a few weeks. |
9Your privacy rights
Depending on where you live, including the EU, UK and US states with privacy laws such as California and Texas, you may have the following rights. We offer them to every client wherever possible.
- AccessGet a copy of the personal information we hold about you.
- CorrectionAsk us to fix information that is wrong or incomplete.
- DeletionAsk us to delete your information, including project files.
- PortabilityReceive your information in a commonly used format.
- Objection and restrictionAsk us to stop or limit certain uses of your data.
- Withdraw consentChange your mind about cookies or marketing at any time.
To make a request, email fayjul@cgtechrendering.com. We will reply within 30 days (or within the time your local law sets) and may ask you to confirm your identity first. We will not treat you differently for using your rights. If you are not happy with our response, you can appeal by replying to our decision, and you may also complain to your local data protection authority.
10International transfers
We work with clients around the world. Our business is based in the United States, and some members of our team, contractors and service providers may access or store information in other countries. When we transfer personal information from the EU or UK, we use appropriate safeguards such as standard contractual clauses.
11Children's privacy
Our services are for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has sent us information, contact us and we will delete it.
12Links to other websites
Our site links to other websites such as Trustpilot, Behance, LinkedIn, Facebook, Instagram, X and WhatsApp. Their own privacy policies apply when you visit them, and we are not responsible for how they handle your information.
13Changes to this policy
We may update this policy as our services or the law change. The "Last updated" date at the top shows when it was last revised. If we make significant changes, we will highlight them on this page or contact current clients directly.
14Contact us
Questions about your data?
Write to us and a real person will reply, usually within one business day.
- Company
- CGTech Rendering LLC
- fayjul@cgtechrendering.com
- Phone
- +1 (346) 810 3540
- Address
- 2923 Millstream CT, Dickinson, TX 77539, USA
This policy is provided for transparency and does not replace the terms of any signed project agreement or NDA.